IP Phone Systems
Our phone systems are from the best manufacturers with efficient call-center management. For remote locations and worker connectivity, our systems integrate them with our wireless, voicemail, or voice-over-IP solutions.
Star2star systems are easy to install and provide the most reliable voice technology—clearer, more intelligible calls with less jitter, echo, distortion, or latency. In most cases, we can port your existing number to your new Star2Star cloud phone system, and we can also provide additional new numbers in almost any area code. Our unique Blended Architecture also includes several voice features designed to reduce your monthly telephone expenses, while also improving overall communications, collaboration and productivity.
Phone Lines
Is your current phone system doing more harm than good? We'll keep your monthly telephone costs down while ensuring there's always enough lines available. You can purchase a pool of lines that are large enough to meet your entire organization’s peak usage needs without having to purchase a fixed number of lines per location. Star2Star provides users with many features designed to make your communications effortless.
- Answer any incoming call from any office
- No-cost interoffice calling
- Share phone lines across several locations
- Unified dialing plan across all locations
- Ring groups and call queues operate across locations
- Effortless multi-location call transfer
Go Wireless
Receive phone calls and emails anywhere, as though you're right at your desk, plus move offices without drilling new wall jacks, and take your equipment with you when you move. You can even have a phone system in a site that isn't wired for phone or cable.
Local/Long Distance
Featuring Local service with expanded calling areas and toll-free services, we bundle solutions together for competitive pricing and simplified cabling to achieve the greatest cost-savings, for you.
Voice Over IP
Run your phone systems over your data networks and the internet instead of traditional phone lines and you'll save money on cabling and long distance charges. Increase the productivity of your team when we make two (or more) buildings work as one.
Call Monitoring
Star2Star guarantees 99.999% uptime reliability for your business calls. Our Blended Architecture allows us to monitor the health of every phone, call, and network component between your phone system and our data center—24 hours a day, 365 days a year. We automatically adjust to changing conditions and contact you if we detect a problem. Our help desk is also staffed around the clock, so we’ll be here if you need us. We keep a sharp eye on your communication because we know downtime is not an option.
Voice Mail
Eliminate the need for a receptionist (or at least give yours more important things to do while the voice processing system handles the easy stuff). While it routes callers (quickly and accurately) you can access your email, voice mail and faxes from anywhere.
Video
Stop traveling between locations to have a meeting. Connect to your business associates over video and eliminate expensive travel. Need to know what's going on after the fact or even real-time while you are away from the office? With video surveillance systems, you know what's going on all the time.
Call Quality
Enjoy the highest possible call quality without delay, echo or distortion problems. Our StarBox Cloud Connection Manager provides exceptional call quality, providing clearer, more intelligible calls.
The StarBox Cloud Connection Manager:
- Connects to the Internet and to office LAN
- Manages all VoIP traffic between the local LAN and the Internet
- End-to-end Quality of Service (QoS) information to Internet traffic so that time-sensitive voice traffic gets priority over data traffic.
Additional End-End Quality Advantages
- Quality cloud-based VoIP compression with G.729a, built-in QoS: 3xs more calls and superb sounding voice
- 75% less latency
- 67% less bandwidth per call
- Two-way traffic shaping
- 24/7/365 monitoring failover
Communications Security
Protect your business from external attacks with the Star2Star Security Suite, including managed firewall, gateway antivirus, VPN, and firewall scanning features. The security features operate in conjunction with StarBox IP communications manager. The Star2Star Security Suite include these features:
- Virtual Private Network (VPN): Provides both office-to-office and office-to-remote client modes
- Network Gateway Antivirus: Scans incoming data for malware, regardless of the source and destination
- Managed Firewall: Provides users with remotely managed firewall protection
- Firewall Scanning: Continual monitoring watches for unusual or suspicious data traffic